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Quest Foglight: hit the "easybutton" for no-fuss applicationperformance monitoring.
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Quest’s performance monitoring and management solutions improve user satisfaction and ensure that applications meet the needs of the organization. You can trust us to:
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Review the capability categories below to find a solution for your specific IT challenges.
Foglight manages the user experience from multiple perspectives allowing you to manage performance SLAs by detecting, isolating and resolving response time issues, and capturing and replaying real user interactions to understand how application design and configuration are affecting them. In addition, Foglight monitors and analyzes transaction conversions and session meta-data to uncover new buying patterns, preferences and determine why users abandoned transactions.
Resolve problems before they impact users and violate SLAs by simplifying management of the application server, the user transactions running through it, and the underlying infrastructure. Our solutions for application server monitoring and diagnostics support everything from the most widely used platforms to the most unique.
Foglight database monitoring tools provide simplified, consistent performance monitoring and management across heterogeneous database platforms, helping you reduce administrative costs and improve service levels.
Reduce hardware costs and diagnose/fix problems faster with deep visibility into VMware ESXi and Hyper-V performance management issues. Our solution for virtual server monitoring and capacity management provides powerful virtual infrastructure monitoring, capacity planning, service management and chargeback.
Minimize wasted time and chaos associated with sudden network problems with full visibility of your network resources and their metrics – including hardware, operating systems, virtualization, databases, middleware, applications and services. Our network management system makes it easy.
Deliver unparalleled application performance by monitoring the health of your middleware environment and resolving incidents before they become an issue for your business. With Foglight for IBM WebSphere MQ, you can deliver consistent and strong application performance at established service levels to meet Enterprise Application Integration (EAI) initiatives.
Provide consistent management for all diverse operating systems by monitoring the infrastructure that supports your critical applications from every perspective, including operating systems, networks, virtual servers and virtual machines. Our infrastructure monitoring solutions help you link all the disparate parts of your IT environment as one centralized platform.
Browse the technology platform categories below to find solutions for your unique IT challenges.
When it comes to your organization’s Cisco infrastructure, downtime is not an option. Our network management system gives you the ability to monitor Cisco NetFlow traffic, providing visibility into application and network usage, network productivity and utilization of network resources, and the impact of changes to the network.
Simplify database performance monitoring and management with the Quest Software portfolio of DB2 performance monitoring solutions. These solutions allow you to establish consistent visibility across your heterogeneous database environments, deliver deep insight into transaction analysis, and diagnose problems in real time.
When it comes to your organization’s Exchange Server, downtime is not an option. Our performance monitoring solutions for Exchange give you the ability to detect, diagnose and resolve problems affecting your Microsoft Exchange environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s HP infrastructure, downtime is not an option. Our network management system gives you the ability to monitor HP sFlow traffic, providing visibility into application and network usage, network productivity and utilization of network resources, and the impact of changes to the network.
When it comes to your organization’s Java applications, downtime is not an option. Our performance monitoring solutions for Java give you the ability to detect, diagnose and resolve problems affecting your Java environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s Juniper Networks infrastructure, downtime is not an option. Our network management system gives you the ability to monitor Juniper J-Flow traffic, providing visibility into application and network usage, network productivity and utilization of network resources, and the impact of changes to the network.
Quest's solution for MySQL performance management graphically displays all database activity in an intuitive user interface, allowing you to diagnose performance problems in real time. It automatically establishes the speed of the internal flows and other activity indicators that are unique to your database. This enables Spotlight to alert you when a threshold is met, so you can respond quickly to issues that need attention.
When it comes to your organization’s .NET applications, downtime is not an option. Our performance monitoring solutions for .NET give you the ability to detect, diagnose and resolve problems affecting your .NET environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
Simplify database performance monitoring and management with the Quest Software portfolio of Oracle performance monitoring solutions. These solutions allow you to establish consistent visibility across your heterogeneous database environments, deliver deep insight into transaction analysis, and diagnose problems in real time.
When it comes to your organization’s Oracle E-Business Suite applications, downtime is not an option. Our performance monitoring solutions for Oracle E-Business Suite give you the ability to detect, diagnose and resolve problems affecting your Oracle E-Business Suite self-service applications, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s PeopleSoft applications, downtime is not an option. Our performance monitoring solutions for PeopleSoft give you the ability to detect, diagnose and resolve problems affecting your PeopleSoft environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s SAP applications, downtime is not an option. Our performance monitoring solutions for SAP give you the ability to detect, diagnose and resolve problems affecting your SAP environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s SharePoint infrastructure, downtime is not an option. Our performance monitoring solutions for SharePoint give you the ability to detect, diagnose and resolve problems affecting your SharePoint environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
When it comes to your organization’s Siebel CRM applications, downtime is not an option. Our performance monitoring solutions for Siebel give you the ability to detect, diagnose and resolve problems affecting your Siebel environment, often before end users are affected. These solutions offer out-of-the-box alerts and expert advice for both physical and virtual environments, ensuring continued uptime and optimal performance.
Simplify database performance monitoring and management with the Quest Software portfolio of SQL Server performance monitoring solutions. These solutions allow you to establish consistent visibility across your heterogeneous database environments, deliver deep insight into transaction analysis, and diagnose problems in real time.
Simplify database performance monitoring and management with the Quest Software portfolio of Sybase performance monitoring solutions. These solutions allow you to establish consistent visibility across your heterogeneous database environments and diagnose problems in real time. Quest performance monitoring and management for Sybase — it simply doesn't get any easier.
Quest helps you extend the functionality of Microsoft Operations Manager and System Center Operations Manager to your heterogeneous environment.
Gain the visibility you need to quickly identify and resolve web application performance problems before they impact your end users and customers. Foglight’s website performance monitoring and triage capabilities capture every real-user web session so you can understand and optimize application performance, improve capacity and quickly diagnose problems.
You need visibility into the performance of business critical applications at a glance. Foglight provides out of the box reports to help you manage service levels for application availability and web-user response-time performance. Collection, production and distribution of actionable reports begin within a few hours of installation.
Replay and analyze real end user interactions so you can quickly fix performance problems or adjust for market changes. Our solution for real user experience analysis and session replay captures every user session from three perspectives – including the business, IT and end-user perspective – giving you a 360-degree view of end user management.
Easily determine which end users are abandoning which transactions and why. Our solution for transaction conversion analytics allows you to observe the user experience through the eyes of the end user. You’ll not only understand where individuals users spent their time, you’ll also be able to determine what triggered a specific action, allowing you to make changes as needed to increase transaction conversions.
Maintaining performance of your critical thin (web) and thick client applications is critical to business productivity. Foglight Transaction Recorder proactively measures application availability by monitoring active or synthetic transactions. Proactive alarm notifications provide you with an early warning when application performance degrades, so you can identify slow application performance and proactively address any problems – before end users are affected.
Simplify performance monitoring of custom and web-based applications, and significantly reduce mean-time-to-resolution of problems or incidents. Our solutions allow you to monitor virtually any Java or .NET application for performance issues – down to the offending line of code – so your team can fix problems before they affect end users.
Ensure availability of, and visibility into, your most critical applications. With our solutions for ERP/CRM applications, you can monitor and manage application service levels, assess the user experience and reduce the total cost of ownership. In addition, you can increase service levels at an application, geographical or enterprise level.
With Spotlight’s comprehensive view into your messaging infrastructure you can improve system performance, reduce costs and improve productivity.
Eliminate downtime of critical applications and ensure continued employee productivity. Our solutions for employee productivity applications deliver real-time monitoring, diagnostics and problem resolution for SharePoint, Exchange, BlackBerry Enterprise Server and Microsoft Office Communications Server (OCS) from a single console.
Foglight database performance monitoring not only ensures your database components are operating within their resource capacity limits, it provides alerts informing you when and where they are over-extended and how to correct such conditions.
Our Oracle workload analysis tool reveals even the most elusive and complicated bottlenecks and inefficiencies.
Foglight Performance Analysis for SQL Server lets you see determine the root-cause of performance deviations and identify changes to your SQL Server environment quickly and easily.
Foglight Performance Analysis measures and analyzes the transaction workload that connects users to resources, ensuring better management of database service levels.
Reduce the time and effort required to manage virtual machines. Our solution for virtual machine monitoring delivers built-in automation, workflow-based alert remediation and in-context administration, resulting in a significant reduction in time and effort required to manage virtual infrastructure – all from one downloadable application.
Accurately calculate chargeback costs and determine how IT management and business stakeholders will share expenses. It’s not only possible, but easy with our resource chargeback solution for virtual environments. This integrated solution is all you need to calculate costs so you can ensure costs can be recovered for services provided.
Easily determine available capacity and predict over- or under-use of available resources. Our integrated solution for virtual resource capacity management makes it easy. With vFoglight, you’ll see performance data for all levels of the virtual infrastructure, so you can see and predict how efficiently your capacity is being used.
Ensure SLA compliance, keep customers happy and retain cost savings you've achieved through virtualization. With vFoglight Storage, you can monitor and manage the performance of your underlying physical storage as well the capacity and topology metrics to ensure the best possible virtual infrastructure performance.
Reduce sudden network problems and the ensuing wasted time and chaos that go with them. Our solution for network device monitoring delivers full visibility into your network resources and their metrics – all from one downloadable enterprise interface – ensuring the continued availability of your network.
Capture data for any device on your network including routers, switches, servers and desktops – and instantly identify which users and applications are consuming the most bandwidth.
Foglight NMS monitors remote networks using probes in locations that allow you not only to differentiate performance, but boost it ten-fold.
Monitor, alert, and report on the network's capacity to provide acceptable voice-over-internet-protocol (VoIP) call quality. Our solution for VoIP monitoring ensures you can introduce voice traffic onto the data network that won’t degrade performance for either type of traffic. You'll also be able to collect valuable parameters for Cisco VoIP devices, including jitter, packet loss, latency and MOS (mean opinion score).
Experience unparalleled visibility into traffic network patterns and determine how traffic impacts the health of the network. Foglight NMS delivers real-time packet capture, allowing you to drill down into applications and devices to identify the exact source of spikes and bursts, so you can take proper corrective actions.
Easily determine if your network is configured to meet optimum performance levels. Our solution for network configuration management can automatically back up, file and view configuration files – all in the same interface. In addition, you’ll be immediately alerted when any configuration has been changed.
Monitor network events, traffic, and conditions to establish a performance baseline to avoid false-positive alerts from normal network activity – and leverage out-of-the-box reports based on changes over time to anticipate future resource requirements.
Deliver unparalleled application performance by monitoring the health of your middleware environment. Our solution for WebSphere MQ monitoring gives you the ability to deliver consistent and strong application performance at established service levels to meet Enterprise Application Integration (EAI) initiatives.
Monitor and manage the operating system that underlies every application, database, network device and server running in your environment. With our solution for Unix, Linux and Windows OS monitoring, you can link disparate parts of your IT environment as one centralized platform, ensuring consistency across operating systems.
Ensure continued performance and availability of your Active Directory environment. Our solutions for Active Directory monitoring and diagnostics allow you to detect, troubleshoot and rapidly resolve replication, performance and availability problems, giving you a complete understanding of the relationships between forests, domains, site and other infrastructure.
Minimize wasted time and chaos associated with sudden network problems. Our solution for network system monitoring and management delivers full visibility of your network resources and their metrics – including hardware, operating systems, virtualization, databases, middleware, applications and services – allowing you to fix problems immediately.
Foglight for DB2 not only ensures your database components are operating within their resource capacity limits, it provides alerts informing you when and where they are over-extended and how to correct such conditions.
Foglight Performance Analysis for DB2 measures and analyzes the transaction workload that connects users to resources, ensuring better management of database service levels.
Resolve problems before they impact users or violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of Exchange.
Increase revenue and productivity by improving the quality of your end users’ application experience. Our solution for user experience management helps you achieve this by capturing every user session so you can replay real interactions, allowing you to pinpoint performance problems and fix them before they affect other users.
Ensure fast, uninterrupted database performance for end users and applications. Our solutions for database monitoring and diagnostics deliver the critical information you need to effectively manage your database environment and ensure continued availability. And when a problem does occur, you can identify the root cause and fix it before end users are affected.
Easily monitor your Windows environment. Our solutions deliver unparalleled insight into the state of Windows, making it easy for you to identify the root cause of problems, so you can fix them fast. Our solutions make it easy by providing out-of-the-box alerts and expert advice, allowing you to ensure uptime and optimize performance.
Experience unmatched visibility into your virtual environment. Our solution for virtual server monitoring and management not only delivers powerful virtual infrastructure monitoring, but also capacity planning, chargeback, service management capabilities, and Hyper-V and VMware management – all from a single, downloadable solution.
Ensure SLA compliance, keep customers happy and retain the cost savings you’ve achieved through virtualization. With vFoglight Storage, you can monitor and manage the performance of your underlying physical storage as well the capacity and topology metrics to ensure the best possible virtual infrastructure performance.
Resolve problems before they impact users and violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of Java applications.
Deliver unparalleled application performance by monitoring the health of your middleware environment and resolving incidents before they become an issue for your business. Our middleware monitoring solution delivers consistent and strong application performance at established service levels to meet Enterprise Application Integration (EAI) initiatives.
Easily monitor your Unix, Linux and Windows environments. Our solutions deliver unparalleled insight into the state of your environment, making it easy for you to identify the root cause of problems, so you can fix them fast. Our solutions make it easy by providing out-of-the-box alerts and expert advice, allowing you to ensure uptime and optimize performance.
Resolve performance issues quickly by getting to the root cause of performance issues faster. Our solution for QA performance testing combines transactional data with infrastructure metrics to help development and QA teams measure, analyze and maximize Java enterprise application performance.
Spotlight® on MySQL diagnoses MySQL problems in real time by graphically displaying all database activity in an intuitive user interface, so you can respond to issues in record time. With this MySQL monitoring tool, you can drill down to locate in-depth information on the source of a performance issue.
Resolve problems before they impact users and violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of .NET applications.
Foglight for Oracle not only ensures your database components are operating within their resource capacity limits, it provides alerts informing you when and where they are over-extended and how to correct such conditions.
Foglight Performance Analysis for Oracle measures and analyzes the transaction workload that connects users to resources, ensuring better management of database service levels.
Resolve problems before they impact users and violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of PeopleSoft applications.
Ensure fast, uninterrupted database performance for end users and applications. Our solutions for database monitoring deliver the critical information you need to effectively manage your database environment and ensure continued availability. And when a problem does occur, you can identify the root cause and fix it before end users are affected.
Database Performance Trending and Analysis
Resolve problems before they impact users and violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of SharePoint.
Resolve problems before they impact users and violate SLAs. Our solutions for application server monitoring and diagnostics simplify the management of the application, the user transactions running through it, and the underlying infrastructure – ensuring the best possible performance of Siebel.
Foglight for SQL Server not only ensures your database components are operating within their resource capacity limits, it provides alerts informing you when and where they are over-extended and how to correct such conditions.
Foglight Performance Analysis for SQL Server measures and analyzes the transaction workload that connects users to resources, ensuring better management of database service levels.
Foglight for Sybase not only ensures your database components are operating within their resource capacity limits, it provides alerts informing you when and where they are over-extended and how to correct such conditions
Extend the functionality of Microsoft Operations Manager and System Center Operations Manager to your disparate systems.
Extend the functionality of System Center Operations Manager and System Center Configuration Manager to all the other environments used in your organization.
Extend the functionality of Microsoft Operations Manager to other non-Microsoft management platforms.
Get the most from your investment with help from our highly rated support team, training programs, and implementation services.
When selecting a performance monitoring solutions provider, the strength of its support services is as important as the quality of the products. Quest Support provides global coverage from highly skilled professionals who are committed to your satisfaction. You can choose a level of support that accommodates the unique needs of your organization.
Quest Professional Services provides you with seasoned experts and implementation services options to fit your unique business needs and technology environment. Whether your implementation is typical and straightforward or fully customized, we work with you to simplify your performance monitoring projects and ensure maximum ROI.
We provide hands-on training that ensures your team will have the ability to take full advantage of our performance monitoring capabilities in your unique environment. If you’re a user or administrator of one or more of our solutions, you can take our interactive training courses to enhance your skills and increase your value within your organization. If you’re in charge of a team of users or administrators, you can enroll them in courses that will increase their productivity and efficiency.
Quest’s Professional Services cover more than traditional implementation and training offerings. Our specialty services ensure that your investment in Quest solutions is always aligned with your technology environment and business objectives for continual improvements in productivity and efficiency.
Our standard offering for performance monitoring solutions delivers an extensive range of services, available Monday through Friday, during Quest Support business hours in a single geographic region (North America, Europe or Asia Pacific).
Your business critical systems require monitoring and management all day, every day. Our 24x7 offering provides assistance around-the-clock, including weekends and public holidays. It’s an essential level of service if you have customers, employees, or locations across multiple regions and time zones.
If your organization consists of business critical systems within a complex environment, you may require a closer day-to-day relationship with our support team and a more proactive approach to technical assistance. Our highest offering is tailored to the performance monitoring needs of the enterprise.
Our experts work directly with your team to review your environment and business objectives for the implementation, ensuring that the resulting solution meets clearly defined expectations. We will conduct an assessment workshop with your team in which we work with business and technology stakeholders to:
The end result is an Architecture Specification document which can be utilized as the implementation blueprint and standard for evaluation of the implementation going forward.
When you’re ready to implement Quest’s performance monitoring solutions, our certified Professional Services experts will provide hands-on assistance to ensure the fastest possible time to value. With our proven implementation methodology, we’ll work with your technical and business teams to fully integrate our solutions into your environment, while transferring the knowledge you need to ensure full value and user adoption.
Typical deployment and configuration follows a sequence of steps to complete a “base” implementation in the production environment which includes deployment and configuration of:
The base implementation wraps with a milestone meeting for all project stakeholders. Advanced expansion of the implementation can go forward once the foundation of the base implementation is completed. Advanced expansion includes deployment and configuration of monitoring for databases, applications and network as well as integrations and customizations. For in-depth details around our implementation services you can review our implementation methodology or browse our catalog of performance monitoring services.
We also offer pre-packaged implementation services, if you prefer to start your implementation project covering only one or two critical applications initially. Once this initial work is done, you can determine whether subsequent services are required to cover other applications and expand to additional areas.
Services and offerings vary by region. If you are outside of North America, contact your Quest representative for information on Professional Services in your region.
If you don’t see a course in our training catalog for the product you are interested in, our instructors will work with you to create training tailored to your technology environment and training objectives. We also have experts available at a fixed daily rate to ensure that your team receives the knowledge they need to fully utilize our products in your unique environment. Contact your account manager or contact us directly via e-mail at training@quest.com to determine if this is the right option for you.
Our most popular courses are available to the public on our pre-scheduled public virtual training calendar. This is a cost-effective way for users and administrators to get individual training without incurring the expense of private virtual or onsite courses conducted solely for members of your organization. If you’re interested in a course that is not currently on a public virtual training schedule, e-mail us at training@quest.com or contact your account manager. If there is enough demand, we can schedule a public course as needed.
For instruction tailored to your environment and conducted exclusively for your organization, our private virtual training is the most cost-effective option to receive hands-on instruction and labs tailored to your unique environment and needs. Private Onsite training with a course customized for your organization is also available for up to eight students at the location of your choice. Browse our training catalog to view all courses.
Training offerings vary by region. If you are outside of North America, contact your Quest representative for information on the training options in your region.
True ROI comes when the technology optimizes your business. Our business and technology planning services ensure that our performance monitoring solutions are implemented in alignment with your strategic business objectives to drive growth.
If you’re looking to boost your IT service levels without hiring additional personnel, rely on Quest to augment your staff with experienced, certified consultants. And if you’ve implemented a Foglight performance monitoring solution, we offer pre-packaged, post-implementation services for both remote administration and short-term services you can use on demand for your unexpected needs and circumstances.
If you’ve already implemented our performance monitoring solutions and want to continually ensure that they align with your evolving environment and objectives, our health check services are just what you need. We’ll send an expert to your site to identify and document challenges in your current environment and map them to technology solutions. You’ll gain a clearly defined roadmap to ongoing strategic growth.
Our standardized Foglight services packs are built from our extensive real-world experience in deploying and configuring our performance monitoring solutions within myriad complex environments. These packaged customizations, consisting of both software and services, will help you easily manage implementations of commonly requested enhancements, vendor and platform support solutions, and third-party integration solutions.